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Prior to entering into any written agreement with a managed service provider, it is important that companies are sufficiently aware of all the potential costs involved, according to Kieran McGlynn, Managing director of Moresoft IT Group.

‘‘We would advise any company looking at a managed services partner to get clarity on the cost of the contract,’’ McGlynn said.

‘‘There can be large variances between quotes, but then extra call-out charges not outlined beforehand
can turn a very competitive quote into an excessive end-of-year bill.’’

The benefits
By outsourcing the management of their IT System to an external service provider, McGlynn said  companies stood to benefit from round the- clock support.

‘‘Many organisations are experiencing growing demand, from both internal and external sources, to ensure 24/7 availability and support of  critical applications,’’ said McGlynn.

‘‘Remote management services can monitor and support your business 24/7 for a fraction of the cost a company would face re-creating their own operation.”

‘‘Services can include helpdesk, desktop monitoring, managed security, managed internet, remote back-up, server monitoring, deployment, change and configuration management and management of all other IT platforms, systems and services.’’

20 year Celebration
 ‘’After 20 years of business, we believe  we can provide some very useful insights  in how companies should manage their  systems. In fact, we’ve decided to celebrate by running a Birthday Cake Competition’’, said McGlynn.

Please click here to enter our competition now.